Financial assistance

As winter arrives, PG&E offers tips to help customers save money and energy


From offering easy-to-follow advice to providing information on available financial aid programs, PG&E is here to help.

Today, Tuesday December 21, marks the start of the winter season. It’s the winter solstice, the day with the fewest hours of sunshine in the year, making it the shortest day of the year. To prepare for colder temperatures and longer nights that can add to higher energy bills, Pacific Gas and Electric Company (PG&E) is offering ways to help customers save energy.

Any increase in our customers’ energy bills can be difficult, especially during the continued economic impacts of the COVID-19 pandemic and the rising cost of natural gas. Natural gas prices for this winter (November 2021 to March 2022) are currently more than double the prices seen last winter. PG&E passes on the cost of its energy purchases directly to our customers and does not derive any profit from these purchases.

“We recognize the impact of all of these factors on our customers, which is why we’re always here to help you with practical ways to manage energy costs in cold weather. The first day of winter is a good reminder that simple changes in behavior, energy efficiency and bloat can help save energy and money, ”said Aaron August, vice president of development commercial and customer engagement of PG&E.

Ways to save energy this winter

Try these ideas to help you stay warm and lower your energy costs this winter:

  • Lower your thermostat when you are away: Save approximately 1% on heating costs for each degree reduced over an eight hour period.
  • Check the water temperature: Set the water heater thermostat to 120 degrees or less. Save about 10% on water heating costs for every ten degrees cooler.
  • Microwave and save: Reheating leftovers in the microwave can take less time and use up to 80% less energy than a standard oven.
  • Lighting upgrade: LEDs consume at least 75% less energy and last 25 times longer than incandescent lighting.

Get help with overdue invoices

Customers who are struggling to pay their bills can learn more about the following programs:

PG&E automatically began enrolling all residential and small business customers with over 60 days overdue balances in new extended payment agreements in September. Customers will automatically be enrolled on an ongoing basis based on their eligibility through September 2022. To date, more than 810,000 customers are enrolled in the program, helping customers reduce outstanding balances over time and protecting registrants. against disconnection once the process is restarted next year.

Ways to reduce future energy bills

Clients can also qualify for multiple programs at once and can start applying or registering now.

For more information, feel free to call (800) 743-5000 or log on to

About PG&E

Pacific Gas and Electric Company, a subsidiary of PG&E Corporation (NYSE: PCG), is a combined natural gas and electricity utility serving more than 16 million people across 70,000 square miles in northern and central California . For more information, visit and